You’ll receive everything you need to use your design or illustration confidently across print and digital platforms. For brand and design projects, which include vector files (AI, EPS), high-resolution PNGs and JPGs, PDFs and web-ready formats. Illustration commissions come with print-ready and web-optimised files. If you have specific needs, just let me know, I’ll make sure you’re covered.

Yes, every brand identity project includes a brand guide that outlines logo usage, colours, typography, supporting visual elements and direction for use. Need a more in-depth guide for internal teams or future collaborators? I offer expanded brand books as an optional add-on.

You will have full rights to use the final approved design work for your commercial or personal use, as outlined in our agreement. For branding and design projects, this includes commercial use. For illustrations, I retain copyright but grant you a licence that fits your needs. If you need full ownership or exclusive rights, we can discuss that as part of the project scope.

Source files aren’t typically included, as most clients only need final, ready-to-use assets. That said, I’m happy to license editable files when needed, just mention it at the start of the project. This comes with an additional fee at a percentage of the total project cost to reflect the extended rights and access.

Every project starts with a conversation. I want to understand your goals, audience, and vision before we begin. From there, we move through concept development, feedback rounds, and refinement before delivering your final files. The process may vary depending on whether we’re working on branding, a custom illustration, or print design. I’ll always keep you in the loop as we collaborate on bringing your vision to life.

Timelines vary depending on the scope, but here are some general guidelines:

• Custom illustrations: 2–3 weeks
• Logo or brand identity: 4–6 weeks
• Print collateral (brochures, posters, packaging): 2–4 weeks

You’ll receive a clear timeline before we begin so you always know what to expect.

Projects include two rounds of revisions after the initial concept(s). If you need more beyond that, I’m happy to accommodate additional rounds for an additional fee. I’ll check in with you before moving outside the original scope.

I occasionally take on rush jobs if my schedule allows. Reach out early with your timeline, and I’ll let you know what’s possible. A 35% rush fee may apply for expedited work.

Email is my main communication hub, but I’m happy to schedule video calls when needed. I respond within 1–2 business days throughout the project and make sure each step of the project feels clear and collaborative.

Each project is priced individually based on its scope and deliverables. After we chat about your needs, I’ll send over a custom proposal with a clear price breakdown.

I do, I ask for a 50% deposit to secure your spot in my schedule. The remaining balance is due when the final project is approved and ready to deliver.

Absolutely! For larger projects, I can split your payments into instalments across key milestones. Just let me know what works best for you.

Bank transfer and PayPal are both accepted. Invoices are provided for all projects.

If it seems like a good fit, I would be happy to discuss an ongoing partnership. Shoot me a message.

I begin by reviewing your brief and/or reference material, then sketch concepts for your approval. Once we agree on the concept sketch, I move into the final rendering and colour.

Yes, clear reference photos are great, but if you don’t have any, a strong written description works too. I’ll ask clarifying questions as well to capture the right vibe.

Licensing depends on the intended use. Personal-use licences are standard, and commercial licences can be added depending on where and how the artwork will appear. We’ll confirm everything early, so expectations are clear.

Most communication happens via email, with project updates and feedback rounds communicated clearly. I respond within 1–2 business days. For larger projects or check-ins, I’m happy to schedule a call as well.

Once the project is booked, I’ll send a short onboarding doc to gather your brief, content, references, inspiration and any brand materials. The more info you can share early on, the smoother (and quicker) the process. Don’t fret if this feels overwhelming; we will go through all of this in our project kickoff call to make sure we’re on the same page.

Timely feedback is key! I’ll always give you clear checkpoints and next steps, and if you ever need extra time, just let me know so we can adjust accordingly.

Yes, each project includes a simple, friendly agreement outlining what we’ve agreed to: the scope, timeline, payment terms, and rights. It protects both of us and helps everything run smoothly.

If you need to cancel or pause a project, your initial deposit is non-refundable. This covers the time I’ve reserved and any early-stage work completed. Additional work may be invoiced depending on how far along we are.

Due to the custom nature of creative work, I don’t offer refunds after work has begun. That said, I always aim to find a fair and reasonable solution if challenges arise.